How long does delivery take?
Orders are delivered within 4-5 business days across Pakistan after order confirmation.
What are the shipping charges?
A flat rate of Rs. 250 applies to orders under Rs. 5,000. Orders of Rs. 5,000 or more get free shipping.
What payment methods do you accept?
We currently accept Cash on Delivery (COD), with card and mobile wallet options (JazzCash/EasyPaisa) being added soon.
Are your products authentic?
Yes. All products sold on VCare Store are 100% authentic, sourced from trusted brands and suppliers.
Can I return or exchange a product?
Orders once dispatched cannot be returned unless the item received is incorrect or damaged. See our Return Policy for details.
How can I track my order?
Once your order ships, you'll receive tracking details. You can also contact our customer service line for updates.
How can I contact customer service?
Call or WhatsApp us at 0319 8664900, or email vcarestore1@gmail.com. Our team is available Monday to Saturday, 9 AM to 5 PM.